Venue: Body contour at Raffles town club
our spa appointment was suppose to be on saturday 10 March 07, 2.30pm.baby made the reservation last month because they have limited couple rooms.i bought the package the other time.when we got there they told us that we had ordered for 2 facials.they said we have got to come back another day for the massage and the steambath/jacuzzi OR we can use the facilities(steambath and jacuzzi) and come back for the massage another day..baby said "I don't wish to wait for another 1 month for the appointment." our faces were all black...kinda spoilt my mood alittle..i was abit disappointed...it was the eve of my birthday afterall...
in the end they postpone it to sunday 11 March, 4pm...and complimentary scrub for 2...BUT...in the end they forgot all about our steambath/jacuzzi and rushed us off to the changing room to get changed...because they finish work at 5.45pm...when we came out then we realise that they forgot all about our steambath/jacuzzi...we tried to remind them but they pushed the fault to us saying that we should remind the consultants who massaged for us...
they didnt want to do anything about the situation and i feel that all they wanted to do is to knock off early...they said they couldnt do anything about it...they even had the cheek to ask us if we would like to sign another package...they said that we can either come back another day for the steambath/jacuzzi or sign another package(eg. 6 sessions of steambath) we directly told the lady to forget about the steambath/jacuzzi and forget about us patronizing them
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